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Mansi Vishwakarma

Application Support Analyst
Norwich, Norfolk, England, United Kingdom
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Skills

SQL, scripting in power shell, ERP, Project management,Server management studio, Salesforce,ITIL, TAP/NAS hardware troubleshooting, Software Troubleshooting,HTML

About

3 years experience as an Application Support Analyst. Worked with ITIL framework, SLA, ticketing and maintained CSAT on Salesforce, O265 and proof point.